Answers to frequently asked questions (FAQ) when applying for a mortgage in The Netherlands.

  • A Mortgage Estimate is an estimate of the closing costs, the maximum loan to income, and a table with the monthly payments over time.

    A pre-approval for a mortgage doesn’t exist in The Netherlands. However, a Mortgage Estimate gives you a good overview of your maximum mortgage (LtI) and what the monthly costs are.

  • View our list below to see a list of documents required to receive a Mortgage Estimate:

    • Your salary slip;
    • Your contract of employment;
    • Copy of your passport, and residence permit if applicable;
    • Confirmation letter regarding 30% ruling if applicable;
    • Additional information:
      • Your marital status;
      • Overview of your assets, credits/loans, and extra income.
  • The time needed to complete the mortgage process varies by customer and lender because it includes gathering information from a customer, verifying that information and processing the mortgage.

  • To qualify for a mortgage, lenders will look at the loan-to-value (LtV) ratio. LtV is a ratio, expressed as a percentage, of the requested amount of your mortgage divided by the purchase price or appraised value of your home.

    For example, if the home you purchase or refinance is appraised at € 500.000 and you are requesting a loan for € 400,000, the LtV is 80% (€ 400,000 / € 500,000). The maximum LtV in 2018 is 100%.

  • To qualify for a mortgage, lenders look at the loan-to-income (LtI) ratio. LtI is a ratio, expressed as a sum, after considering multiple factors such as your monthly income, employment history, and creditworthiness. One of our most valuable pieces of advice is that only you can determine the mortgage debt that you’re willing to bear. Mister Mortgage provides expert advice to assist you with how much you can comfortably afford to borrow.

  • It helps you take out a mortgage that is affordable and responsible as a first time home buyer. And if you do run into problems meeting your payments due to circumstances beyond your control, the National Mortgage Guarantee may provide a safety net for you and your mortgage lender.

    The National Mortgage Guarantee is referred to in Dutch as NHG or Nationale Hypotheek Garantie.

  • Contact us for a personal purchase application list to get a good overview of the documents that are needed.

  • An appraisal is a written estimate of a property’s current market value, based on recent sales information for similar properties, the current condition of the property and the neighborhood. An appraisal is required because it provides written proof of your home’s actual value which is used to determine the loan amount you can receive from the bank.

    A third-party company will perform the appraisal and there will be a fee associated with the evaluation. Let us help you get an appraisal. We have national coverage of partners.

  • If you’re self-employed, we’ll take an average of the last 3 years net profit, when evidenced by:

    • Income tax return (IB)
    • Corporate tax return (VPB)
    • Annual figures

    Please note:

    1. We can use dividends when assessing income for self-employed applicants.
    2. For BV’s, we include any director remunerations (salary).
    3. We can already secure a mortgage for you when your company exists for twelve months.

    If net profits are increasing, we’ll take the average share of net earnings over the past 3 years.

    If the net profit is decreasing during that period, we’ll use the lower figure, provided the business is on track to make the same or more profit in the next financial year.

  • If you have more questions or were unable to find the answer to your questions here, call us or send us an e-mail. Buying a home is one of the most significant purchases of a lifetime, and Mister Mortgage believes in the importance of educating you with as much knowledge as possible, so you purchase your dream home comfortably and confidently.

  • Are you dissatisfied with the service Mister Mortgage offers? Please let us know because we would like you to be a satisfied client. We see a complaint as an opportunity to learn from. We want to look for a solution together if you contact us. If we cannot find a solution together, then you can file a complaint.

    How do you pass your complaint?
    You can call us via +31 20 210 10 74. You can also send your complaint via mail.

    How do you state your complaint?
    Please state in your mail a description of your complaint, name, address, telephone number, and e-mail address. Also, send the details to clarify your complaint.

    What happens afterward?
    You will receive a response from us as soon as possible.

    What happens after you receive a response from us?
    We confirm the receipt, and we indicate when you receive an answer. Your complaint and the given response will be reviewed. You will receive a response from us, indicating if the issue is resolved or reviewed. Is your complaint not resolved? Then you can enable an independent party called KIFID (Klachteninstituut Financiële Dienstverlening).